As a pioneer of the sector, Güneş Sigorta continues its quality journey that began in 1997 in order to maintain and even improve "Unconditional Customer Satisfaction" at the highest level. It continues to thrive with the confidence of the ISO 9001: 2008 Quality Certificate renewed on March 6, 2016, following the audits conducted by the international approval body, TÜV Thüringen.

 

Our Quality Policy

  • Since its foundation, Güneş Sigorta has acted in compliance with its mission of becoming the “Insurance of Our Values,” thus gaining a solid and reliable position in the industry and continuously strengthening its standing in the minds of its customers.

  • Customer satisfaction in all services is the primary basis of Güneş Sigorta’s quality policy.

  • Our management policy is focused on ensuring customer loyalty by fully satisfying our customers' needs, which constantly change in line with economic and technological advances, and achieving profitability objectives through a competitive strategy.

  • Our capable employees, selected according to the needs of our business processes, move Güneş Sigorta forward in a peaceful work environment that encourages teamwork. As a result, we aim to enable both our employees and agencies to work even more effectively through training, placement and equipment opportunities.

  • All Güneş Sigorta stakeholders are encouraged to implement and internalize our corporate governance and total quality management principles. We perform periodical internal audits as part of our process management system.

  • Güneş Sigorta’s top management fully supports all of the process management efforts under our roof.