Quality Management System

ISO 9001:2008 Quality Management System

Güneş Sigorta Quality Management System, established in accordance with the requirements of ISO 9001:2008, is certified by the American Systems Registrar (ASR), an international certification authority.

As an innovative leader in the sector from the very beginning, Güneş Sigorta has implemented ISO 9000 Quality Management Systems since 1997, constantly improving its services to achieve excellence in customer satisfaction in all aspects of business. The Company will continue its efforts with the assurance provided by the renewal of the ISO 9001:2008 Quality Certificate on March 2, 2010, following the inspection performed by the ASR.

Quality Policy

  • Since its foundation, Güneş Sigorta has acted in compliance with its mission of becoming the “Insurance of Our Values,” thus gaining a solid and reliable position in the industry and continuously strengthening its standing in the minds of its customers.
  • Customer service is the primary basis of Güneş Sigorta’s quality policy.
  • Our management policy is focused on ensuring customer loyalty by fully satisfying their needs, which constantly change in line with economic and technological advances, and achieving profitability objectives through a competitive strategy.
  • Our capable employees, selected according to the needs of our business processes, move Güneş Sigorta forward in a peaceful work environment that encourages teamwork. As a result, we aim to enable both our employees and agencies to work even more effectively through training, placement, and equipment opportunities.
  • All Güneş Sigorta stakeholders are encouraged to implement and internalize the corporate governance and total quality management principles. Periodical internal audits are performed under the process management system.
  • Güneş Sigorta’s top management fully supports all process management efforts.